{"id":19998,"date":"2026-06-18T05:47:34","date_gmt":"2026-06-18T05:47:34","guid":{"rendered":"https:\/\/cliqtales.com\/kasaadr1\/?page_id=19998"},"modified":"2026-06-19T11:51:14","modified_gmt":"2026-06-19T11:51:14","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cliqtales.com\/kasaadr1\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19998\" class=\"elementor elementor-19998\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb7bd13 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default pxl-row-scroll-none pxl-zoom-point-false pxl-section-overflow-visible\" data-id=\"bb7bd13\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\n                \n                <div class=\"elementor-container elementor-column-gap-extended \">\n                <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6744f08 pxl-column-none pxl-column-overflow-hidden-no pxl-column-line-no\" data-id=\"6744f08\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n        \t\t<div class=\"elementor-element elementor-element-7d03d35 elementor-widget elementor-widget-pxl_heading\" data-id=\"7d03d35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-7d03d35-8815\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default style-scroll-bg\" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tPrivacy Policy &#038; Terms of Use\t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c63cef4 elementor-widget elementor-widget-pxl_heading\" data-id=\"c63cef4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-c63cef4-9930\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default ft-gt highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tLast updated: June 16, 2026\t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56ab1ef elementor-widget elementor-widget-pxl_text_editor\" data-id=\"56ab1ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t<p>This document constitutes an electronic contract formed under the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. By accessing or using the platform, you indicate that you understand, agree, and consent to this policy. You acknowledge that no physical or electronic signature is required to make this agreement binding.<\/p><ol><li><strong> Privacy Policy (DPDP Act Compliant)<\/strong><\/li><li><strong> Collection of Information<\/strong><\/li><\/ol><p>We limit the collection and use of your information to the minimum required to deliver dispute resolution services.<\/p><ul><li><strong>Personal Information:<\/strong> We collect your first and last name, e-mail address, contact number, and login credentials. We also collect specific details related to your dispute and the evidence supporting your claim or response. Passwords are stored exclusively in encrypted or hashed form and are not accessible in plain text.<\/li><li><strong>Technical &amp; Usage Data:<\/strong> We automatically collect Non-Personal Information, including your IP address, device hardware model, browser type, and operating system. We may use cookies and Web Beacons to analyze page flow, track trends, and customize the user experience.<\/li><li><strong>Payment Information:<\/strong> If you avail of paid services, our third-party payment processors collect your payment information; we do not store this payment information on our systems.<\/li><\/ul><ol start=\"2\"><li><strong> Purpose and Usage of Data<\/strong><\/li><\/ol><p>Your data is used specifically to facilitate dispute resolution:<\/p><ul><li>We use Personal Information to communicate with you, process your dispute, and provide technical support.<\/li><li>Exchanges, settlement discussions, and chat records may be documented, saved, or recorded. Platform administrators, arbitrators, and mediators may access these submissions for quality control, research, and evidentiary purposes.<\/li><li>We utilize third-party Artificial Intelligence (AI) tools strictly for internal operational purposes, such as software development, design assistance, and internal documentation.<\/li><li><strong>AI is explicitly NOT used in dispute resolution:<\/strong> No AI tools are used for case intake, conciliation, mediation, arbitration, or automated decision-making regarding your dispute. Your personal data is never submitted to or processed by any AI tool.<\/li><\/ul><ol start=\"3\"><li><strong> Data Sharing &amp; Sub-Processors<\/strong><\/li><\/ol><p>We do not sell, trade, or rent your Personal Information to third parties for marketing purposes.<\/p><ul><li>We share data with trusted sub-processors who assist us with core services, including AWS for infrastructure, communication service providers, and e-signing\/e-stamping solutions like PiChain.<\/li><li>These partners are legally bound to uphold strict security standards and can only use your personal data to perform specific business obligations.<\/li><li>We may disclose information to law enforcement or competent authorities if required by applicable law, legal process, or to protect our rights and safety.<\/li><\/ul><ol start=\"4\"><li><strong> Processing of Children&#8217;s Data<\/strong><\/li><\/ol><p>Our platform is directed at adult users who are competent to contract under the Indian Contract Act, 1872.<\/p><ul><li>We do not knowingly solicit or process the personal data of any individual under 18 years of age without obtaining verifiable consent from a parent or lawful guardian.<\/li><li>We strictly prohibit tracking, behavioral monitoring, or targeted advertising directed at children.<\/li><li>If a dispute involves a child&#8217;s personal data (e.g., as a nominee), it is processed strictly on the documented instructions of the institutional Data Fiduciary and is subject to enhanced access controls.<\/li><\/ul><ol start=\"5\"><li><strong> Data Security Measures<\/strong><\/li><\/ol><p>We have implemented appropriate technical and organizational measures to safeguard your information.<\/p><ul><li>Our information security management system complies with ISO\/IEC 27001:2022 standards.<\/li><li>We utilize multi-factor authentication, secure password policies, and strict access controls based on the principle of &#8220;least privilege&#8221;.<\/li><li>Data is stored in a multi-tenant environment on AWS servers with logical isolation of user data.<\/li><li>We utilize HTTPS encryption (SSL\/TLS) for data transmitted across our production environment.<\/li><\/ul><ol start=\"6\"><li><strong> User Consent and DPDP Rights<\/strong><\/li><\/ol><ul><li><strong>Withdrawal of Consent:<\/strong> You have the option to withdraw your consent for data collection at any time. Upon such request, we will erase your data unless it must be retained by law, court order, or authority.<\/li><li><strong>User Rights:<\/strong> Under applicable data protection laws, you retain the right to access your personal data, request the correction of inaccurate information, and request the deletion of your data once it is no longer necessary for the original processing purpose.<\/li><\/ul><ol><li><strong> Terms of Use<\/strong><\/li><li><strong> Acceptance &amp; Eligibility<\/strong><\/li><\/ol><p>By registering on the platform, you confirm that you are at least 18 years of age and competent to enter into binding contracts under the Indian Contract Act, 1872. You are required to provide information that is true, accurate, current, and complete.<\/p><ol start=\"2\"><li><strong> Scope of Services &amp; Expert Neutrals<\/strong><\/li><\/ol><p>The platform provides an online ecosystem for the quick, economical, and effective resolution of legal disputes. Our empanelled practitioners, arbitrators, and mediators are subject to a comprehensive selection process to verify their qualifications, knowledge, and expertise.<\/p><ol start=\"3\"><li><strong> Platform Links and Third-Party Sites<\/strong><\/li><\/ol><p>The platform may provide links to other websites or applications. We are not responsible for the privacy practices, content, or security of these external third-party sites. Your access to third-party sites is governed by their respective privacy policies.<\/p><ol start=\"4\"><li><strong> Modifications to the Terms<\/strong><\/li><\/ol><p>We reserve the right to update, amend, or modify this Policy from time to time to reflect changes in our practices or applicable laws. Your continued use of the site following the posting of any changes signifies your agreement to the revised terms.<\/p><ol start=\"5\"><li><strong> Grievance Redressal &amp; Contact Information<\/strong><\/li><\/ol><p>For any concerns, data subject requests, or grievances related to these terms or your personal data, please contact our designated Data Protection Officer \/ Grievance Officer:<\/p><p><strong>Designated Officer:<\/strong> Data Protection Officer<br \/><strong>e-mail<\/strong> : <a href=\"mailto:secretarial@kasaadr.com\">secretarial@kasaadr.com<\/a><\/p>\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy &#038; Terms of Use Last updated: June 16, 2026 This document constitutes an electronic contract formed under the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. By accessing or using the platform, you indicate that you understand, agree, and consent to this policy. You acknowledge that no physical or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19998","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/cliqtales.com\/kasaadr1\/wp-json\/wp\/v2\/pages\/19998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cliqtales.com\/kasaadr1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cliqtales.com\/kasaadr1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cliqtales.com\/kasaadr1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cliqtales.com\/kasaadr1\/wp-json\/wp\/v2\/comments?post=19998"}],"version-history":[{"count":25,"href":"https:\/\/cliqtales.com\/kasaadr1\/wp-json\/wp\/v2\/pages\/19998\/revisions"}],"predecessor-version":[{"id":20079,"href":"https:\/\/cliqtales.com\/kasaadr1\/wp-json\/wp\/v2\/pages\/19998\/revisions\/20079"}],"wp:attachment":[{"href":"https:\/\/cliqtales.com\/kasaadr1\/wp-json\/wp\/v2\/media?parent=19998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}